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The Effect of Emotional Intelligence on Employee Performance
Corresponding Author(s) : Eko Satrio Utomo
OPSearch: American Journal of Open Research,
Vol. 4 No. 5 (2025): American Journal of Open Research
Abstract
Emotional intelligence has become one of the important aspects of the dynamic and stressful modern world of work. This study aims to understand the extent of the influence of emotional intelligence on employee performance in the context of the organization. Through a theoretical approach and literature analysis, it was found that individuals with high levels of emotional intelligence tend to have better abilities to manage emotions, build interpersonal relationships, and adapt to work pressure. This contributes significantly to increased productivity, work effectiveness, and overall job satisfaction. These findings confirm that the development of emotional intelligence is an important strategy in efforts to improve employee performance. Therefore, organizations are advised to include emotional intelligence training as part of their human resource development program. This study aims to systematically examine the relationship between emotional intelligence and employee performance through the Systematic Literature Review (SLR) approach.